Section Title

General Workshop & Registration Information

We offer continuing education trainings for mental health professionals in two different categories:

 

  • Live, real-time, and interactive CE webinars via Zoom. They take place on a specified day and time and qualify for Category I CE credits for Maryland Social Workers. Please check with your individual licensing board to determine how Live, Real-Time, Interactive CE trainings are categorized by your board and if there is a limit to their acceptance or the number of credits you may receive. 

  • On-Demand/Self-Paced Credit Courses online (Category II Credits for Maryland Social Workers): Enrollment is ongoing and attendees will have access to the training as soon as they enroll. These courses are pre-recorded and include learning activities and learning checks (quizzes) throughout the course to ensure participants have completed the required learning time and activities to earn CE Credits. Please check with your individual licensing board to determine how Pre-Recorded Online CE trainings are categorized by your board and if there is a limit to their acceptance or the number of credits you may receive. 


WE STRONGLY SUGGEST THAT TRAINING PARTICIPANTS CHECK WITH THEIR LICENSING BOARD TO ENSURE ACCEPTANCE OF CE CREDITS AND TO FAMILIARIZE YOURSELF WITH HOW YOUR BOARD CATEGORIZES AND ACCEPTS VARIOUS ONLINE CE TRAINING ACTIVITIES.

Registration options:
To register an individual (one person) for a workshop you can:

  • Register Online: Visit our Online Registration page and click Add to Cart for Live Trainings or Register Now for On-Demand/Pre-Recorded Trainings

  • Register by mail: Print our paper registration form and mail your form and a check (please follow instructions and use mailing address on form).

  • Call us at 301-539-9355

To register a group and receive our Group Discount for groups of 3+ please complete the Group Registration form and select whether you would like to pay for the group together or have each person register and pay individually. 

  • To pay for the group together: you will receive an invoice after submitting the group registration form. Please allow 2 business days to receive your payment invoice.

  • To pay for the group separately/individually: You will receive a coupon code that each group member can use to register individually but still receive the group discount.
     

Email info@marylandceu.com for group questions or any other registration inquiries.​​

Coupon Code Terms and Conditions
Coupon codes are entered during online registration. Terms apply such as expiration and coupon limitations provided with each code/promotion. 

If your coupon code does not seem to be working it may be expired or it may not be valid for the workshop you have selected. Please check that you are using a coupon that is valid for the training you are trying to apply it to.  If you are still having problems using your coupon code you can email us at info@marylandceu.com and a staff member will be in touch with you to provide you assistance. Coupon codes may not be used retroactively for previous registrations and are no longer valid past the expiration date. 

Registration Confirmation

If you registered online or by phone: 

If you registered online or by phone you will receive an email confirmation almost immediately.  If you have not received a confirmation within one to two hours after registering please check your spam folder then email info@marylandceu.com and provide your name and email address to check if your registration was processed.

Our staff will respond to your inquiry within one business day and work with you to make sure your registration is processed and your spot is saved in your desired workshop.
 

By mail: 

If you registered by mail please send us an email at info@marylandceu.com after you have mailed your form and payment so we can add your name to the roster and be on the lookout for your registration form and payment to arrive to our PO Box. You will receive an email response within 1-2 business days to let you know your name has been added to the roster.  We will send you an email and PDF receipt you once your form and payment have been received and your registration is finalized.

 

Continuing Education Credit Information

ASWB ACE Approved Provider

Maryland CEU Institute, #1816, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Maryland CEU Institute maintains responsibility for this course. ACE provider approval period: 05/04/2022 – 05/04/2023. See below for State Boards Accepting our ASWB ACE Provider Status


*Please check on the individual course page for the training you are interested in to ensure it is a course that course offers ASWB ACE credit. Some On-Demand courses may offer Maryland and DC Social Work credits while going through pilot testing. If you are unsure or would like additional information about credits for On-Demand courses please submit a contact form.

Maryland Board of Social Work Examiners Approved Sponsor

Maryland CEU Institute/Optimal Life Solutions, LLC is an approved sponsor of the Maryland Board of Social Work Examiners (under the Department of Health and Mental Hygiene) for continuing education credits.

  • Category I CE Credits for Maryland Social Workers are issued for Live, Interactive, Real-Time trainings, whether they take place online via Zoom or in-person.

  • Category II CE Credits for Maryland Social Workers are issued for On-Demand, Pre-Recorded Trainings which contain post-tests/quizzes for learning checks.

MD Social Work Credits are also accepted for: 
Maryland Licensed Professional Counselors
Maryland Licensed Psychologists
Maryland Licensed Marriage and Family Therapists
Maryland Addictions Counselors

*New Jersey regulations state that credits are accepted for attendance at programs or courses approved by boards that license social work practice in other states: one credit for each hour of attendance. Additional information can be found here. Chapter 13:44G-6.4 C11

 

DC Board of Social Work Examiners Approval
Maryland CEU Institute has also received written approval from the DC Board of Social Work for all workshops.  

**Anyone who is not present for more than 15 minutes of any workshop will have credits deducted from their CE certificate or may not be eligible to receive any credits at all.**

Please note: There is no additional charge for these CE Credits – the cost is already included in the registration fee.

STATE BOARDS ACCEPTING OUR ASWB PROVIDER STATUS

Alaska Social Workers

Alabama Social Workers

Arkansas Social Workers

Arkansas Social Workers

Arizona Social Workers

California Social Workers

Colorado Social Workers

Connecticut Social Workers

Connecticut Social Workers

District of Columbia Social Workers

Delaware Social Workers

Georgia Social Workers

Hawaii Social Workers

Iowa Social Workers

Idaho Social Workers

Illinois Social Workers

Indiana Social Workers

Kansas Social Workers

Kentucky Social Workers

Louisiana Social Workers

Massachusetts Social Workers

Maryland Social Workers

Maine Social Workers

Michigan Social Workers

Minnesota Social Workers

Missouri Social Workers

Mississippi Social Workers

Montana Social Workers

North Carolina Social Workers

North Dakota Social Workers

Nebraska Social Workers

New Hampshire Social Workers

New Mexico Social Workers

Nevada Social Workers

Ohio Social Workers

Oklahoma Social Workers

Oregon Social Workers

Pennsylvania Social Workers

Rhode Island Social Workers

South Carolina Social Workers

South Dakota Social Workers

Tennessee Social Workers

Texas Social Workers

Utah Social Workers

Virginia Social Workers

Vermont Social Workers

Washington Social Workers

West Virginia Social Workers*

Wisconsin Social Workers

Wyoming Social Workers

  • New Jersey accepts only individual approved courses/conferences (see more information under Maryland Social Work Accreditation)

  • New York does not accept ASWB ACE provider or course/conference approval.

  • *West Virginia accepts ACE providers and courses for programs offered outside the state or through distance learning.

CE Certificate Distribution

CE Certificates are distributed in the following manner depending on the training format:

  • Live Online Zoom Webinars: Certificates are sent by email within one week of the conclusion of the training. If you have attended one of our Live Zoom Webinars recently and have not received a certificate please recheck the email you provided at the conclusion of the training then send us an email at info@marylandceu.com to let us know you cannot locate your certificate.

  • Self-Paced On-Demand Online Trainings: Certificates are available for download immediately after you have completed the training in full. Instructions are provided at the conclusion of the training to receive your certificate. 

DISCLAIMER

PLEASE NOTE: Even when a social work board accepts courses offering ASWB ACE credit, licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether any individual course may be accepted for credit. We strongly suggest that licensees contact their individual licensing boards to review continuing education requirements for licensure renewal.

We do our best keep our information current, but state laws sometimes change without notice. Please remember it is your responsibility for interpreting your state’s laws, licensure requirements, course relevancy and all requirements for your state.

If you are aware of a change in your requirements that is not shown here, please send us an email at info@maryalndceu.com or complete our Contact Us form. 

 

Cancellations, Refunds, Complaints/Grievances, Accomodations

All cancellation requests must be submitted in writing by submitting the Contact form on our Contact page.  This form will walk you through the cancellation information we need and inform you of our cancellation policies and refund/credit options (see below).

Please allow two business days (M-F, not including holidays) after submitting your request to receive a confirmation from our customer service team. 

Refund and Cancellation Policies

Live Zoom Webinar Cancellation and Refund Policy

The refund or credit you can receive is dependent on how many days prior to the training the cancellation is requested. 

If the training is 14+ days away for a 2,3,4, or 6 Hour training OR 30+ days for 12 Hour (2-day) trainings you can receive: 

  • A FULL CREDIT TOWARDS A FUTURE LIVE, REAL-TIME ZOOM TRAINING 
    OR 

  • REFUND MINUS THE FOLLOWING ADMIN FEES:

    • $5 for 2,3, or 4 CEU Workshops

    • $8 for 6, 7, or 8 CEU Workshops

    • $15 for 2-day CEU Workshops

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If the training is 1-13 days away for 2,3,4, or 6 hour trainings OR 7-29 days for 12 Hour (2-day) trainings you can receive: 

  • A FULL CREDIT TOWARDS A FUTURE LIVE, REAL-TIME ZOOM TRAINING 
    OR 

  • REFUND MINUS THE FOLLOWING ADMIN FEES:

    • $15 for 2,3, or 4 CEU Workshops

    • $25 for 6, 7, or 8 CEU Workshops

    • $50 for 2-day CEU Workshops

_______________________________________________________________

Within 24 hours (1 day) for 2,3,4, or 6 hour trainings OR 6 days for 12 Hour (2-day) trainings: 

  • Please contact us prior to the training (not after the live training has taken place) if you are unable to attend a training due to an emergency or unforeseen circumstance. Please submit our Contact form which has a Cancellation/Refund option.

  • We can provide a partial 50% credit towards a future Live, Real-Time Zoom training.

_______________________________________________________________

**In the event of an accidental duplicate registration we can provide a partial refund minus the following processing fees:

Administrative Fee As Follows:

  • $5 for half day – 2, 3 & 4 CEU Credit Workshops

  • $8 for full day 6 CEU Workshops

  • $15 for 2 day CEU Workshops

Cancellations and Refunds for Pre-Recorded/On-Demand Trainings

Customers are entitled to a refund or credit towards another training if BOTH of the following criteria are met:
 

  1.  The cancellation is requested no more than 14 days after purchasing the course that you are requesting cancellation for.
    AND

  2. The customer has NOT watched/completed more than 5 videos, activities, or lessons in the course (NOT chapters – chapters are compilations of videos, activities, and lessons) and has not obtained a Continuing Education Certificate for the course.
     

If the above criteria are met customers may choose either a full credit towards another On-Demand/Pre-Recorded Training(not valid towards Live, Real-Time Zoom trainings) OR a partial refund minus a 5% administrative fee applied to the refund amount.

Additional Refund Terms and Information

  • Refunds will be processed via the same payment method that the registrant used to originally register for the training (i.e., a credit card refund will be issued back to the original credit card used for payment, check for check payment).  

  • Once a credit card refund has been processed by Maryland CEU Institute, it typically take 5 to 10 business days for the refund to appear back on the customer’s credit card.

  • The processing of check refunds may take up to two weeks from the time that the refund is requested.

  • Customers who receive a financial credit towards a future training may apply 100% of that credit towards another workshop and must use that financial credit within 6 months from the date it was issued unless otherwise specified.

    • Customers who receive a financial credit towards a future training will be provided by email with a coupon code to apply towards a future registration in the amount of their credit.​

  • Workshop credits are valid towards future workshops at Maryland CEU Institute but cannot be converted to a refund once a credit has been elected.

  • Should a monetary credit towards a future training go unused by the stated expiration date (6 months from date of issue unless otherwise specified), the monetary credit is forfeited by the customer.

Complaint and Grievance Process

Below is a summary of our agency Grievance policy - the full policy is available upon request. All complaints or concerns should be submitted in writing by:

An email will be sent to acknowledge receipt and complaints will be responded to within 30 days.
 

If a complaint concerns the workshop or seminar topic, level of presentation, or the facilities in which the workshop/seminar was offered, Maryland CEU Institute’s Social Work Consultant will first attempt to mediate the situation and provide a suitable solution to the problem. If the participant requests a refund of fees, they will have the option of:

  • Choosing a refund of the workshop/seminar fees and receiving no continuing education credit
    OR

  • Accepting the continuing education credit for the workshop/seminar with no refund of fees and the grievance will be forwarded to the agency CE Director for further review.
     

ALL REFUND REQUESTS MUST BE MADE PRIOR TO ACCEPTANCE OF CONTINUING EDUCATION CREDITS AT THE CONCLUSION OF THE WORKSHOP.
 

If a suitable solution to the problem is not attained following this process, the matter will be escalated to a grievance and will be considered for further action via the Grievance Advisory Committee. The Grievance Advisory Committee will provide a final determination on the matter within 4 months from the date that they receive the complaint

Accommodations Requests

ADA Accommodations

If you require an ADA accommodation please contact us by email at info@marylandceu.com 30 days prior to the training you wish to attend.

 
 

Training Changes/Cancellations and Inclement Weather

Live (online or in-person) workshops are subject to enrollment and can become over-enrolled/sold out (a waitlist is opened in such situations) or under-enrolled, in which case a training may need to be cancelled. Trainings may also be subject to date changes due to various factors including, but not limited to, inclement weather, presenter date conflict, location problems (for in-person trainings), and other factors. ATTENDEES WILL BE NOTIFIED ASAP BY EMAIL OF ANY WORKSHOP CHANGES AND MAY BE ASKED TO PROVIDE A REPLY OR RESPONSE SO MARYLAND CEU INSTITUTE STAFF CAN ENSURE THAT ALL ATTENDEES HAVE RECEIVED THE CHANGE OR CANCELLATION INFORMATION. 

 

For live trainings, Maryland CEU Institute reserves the right to change workshop locations or rooms.  In the event that a location is changed, participants will be notified via email or phone no later than one week prior to the scheduled date of the workshop.


MD CEU Institute also reserves the right to change the workshop location, including changing in-person workshops to an online format due to any unforeseen emergency situations, such as a power outage at the original workshop location, weather emergencies, health emergencies, or any other emergency circumstance.  Participants will be notified of any change as soon as possible.


Instructors and/or workshop coordinators reserve the right to dismiss participants who are disruptive, disrespectful, or otherwise unruly during a workshop.  Under these circumstances, NO REFUND will be provided.  The participant’s CEU Certificate will be adjusted to reflect the number of credit hours that they attended for.
MD CEU Institute reserves the right to cancel workshops that are undersubscribed.  Registrants will be notified no later than one week prior to the cancelled training. Registrants of workshops cancelled by MD CEU Institute can request either a full refund  or a course credit to be used within 6 months from the date of issue.
In the event of a weather-related emergency or other exigent circumstance (e.g., building power outage), Maryland CEU Institute  reserves to right to change the workshop location and/or reschedule the workshop. – – – Registrants will be notified by email immediately of any such changes.

Inclement Weather and Unforeseen Circumstances Policy

In the event of severe inclement weather Maryland CEU Institute is typically able to hold Live Zoom trainings online. This may include a training that was schedule to be online or a training may change from in-person to online due to inclement weather. Maryland CEU Institute does reserve the right to cancel a Live Online Zoom training due to inclement weather or other unforeseen circumstances in the event that it has a negative impact on the Institute's ability to host the training online (e.g., power outage at administrative office) or the ability for the workshop presenter to provide their training.

 

For in-person trainings: Maryland CEU Institute will make a determination about holding a workshop or choosing to cancel or postpone based on whether the workshop venue will be open or closed for the day. Maryland CEU Institute, however, does reserve the right to make independent decisions regarding inclement weather.

 

For in-person or online trainings, a determination may need to be made on the day of the workshop. All registered participants will be notified directly by email as soon as a decision has been made. We will also make every attempt to post this information on our website when a determination has been made.

If a workshop is rescheduled due to inclement weather, the registered participants have the option to attend the workshop on the new date, receive a credit for the amount paid towards a different workshop, or receive a full refund.

We will make every effort to keep registered participants aware of the decisions that have been made and in most circumstances will use email as the main form of communication.  If you have registered for a workshop and have not received our email communications please check your spam folder and then call us at 301-539-9355.

Attendance, Participation, and Conduct 

Attendance and CE Credit Policy

Participants are expected to arrive on time to workshops to receive full credit and so as not to disturb the instructor or others attending the workshop. Attendees must be present and participate to a reasonable extent (i.e., respond to most presenter questions in chat for online trainings, participate in breakout rooms) throughout the entire training and complete an evaluation at the conclusion of the training. This is the same for in-person workshops and online live Zoom webinars. For live Zoom webinars the doors open in Zoom approximately 15 minutes prior to the start of the training. We strongly suggest that participants login early so they can complete the virtual sign-in sheet provided in Zoom. 


While we understand emergencies do occur, CE certificates will be adjusted for any attendee who missed more than 15 minutes of any training. Participants who have credits deducted or are awarded no CE Credits due to missed attendance are not eligible for refunds or credits towards future trainings. Adjustment of CE Certificates are at the sole discretion of Maryland CEU Institute's Directors.

Please note that attendance is tracked in detail and checked prior to the issuance of CE Certificates.

 

Any attendee experiencing technical difficulties must contact Maryland CEU Institute at info@marylandceu.com or 301-539-9355 on the day of the training to inform us about the problem and so we can assist you. If you are having technical problems and do not inform us of the issue we cannot provide any refunds or credits towards a future for any part of the workshop that you may have missed.      

Evaluation Policy

Training participants are required to complete a training evaluation at the conclusion of each training that they attend. This is required in order to receive continuing education credits. When attending Live Zoom Webinars, attendees are provided with a link to the training evaluation at the conclusion of the training and expected to complete the evaluation within a 15 minute timeframe prior to exiting the Zoom training. Evaluations links are not emailed to attendees after the training - attendees must be present at their computer to receive the link and complete the evaluation. The evaluation is also considered the attendee's sign-out from the training and an additional means to ensure attendees are present at their computer. If an attendee does not complete the evaluation in the 15 minute window, inform a Maryland CEU staff member in the training that they are having a problem or are unable to complete the evaluation, or email info@marylandceu.com to state that they are having a problem completing the evaluation, they will have a minimum of 0.5 CE Credits deducted from their CE Certificate. In the event that the detailed training attendance logs show that the attendee was not present in Zoom for an additional portion of the training, they will have additional credits deducted or, depending on the amount of time, may not be able to receive any credits at all. 

Conduct Policy

Instructors and/or Maryland CEU Institute staff reserve the right to dismiss participants who are disruptive, disrespectful, or otherwise unruly during a workshop.  Under these circumstances, NO REFUND OR CREDIT TOWARDS ANOTHER TRAINING will be provided.  The participant’s CE Certificate will be adjusted to reflect the number of credit hours that they attended for.

Online Training and Zoom Information

We offer continuing education trainings for mental health professionals in two different categories:

 

  • Live, real-time, and interactive CE webinars via Zoom. They take place on a specified day and time and qualify for Category I CE credits for Maryland Social Workers. Please check with your individual licensing board to determine how Live, Real-Time, Interactive CE trainings are categorized by your board and if there is a limit to their acceptance or the number of credits you may receive. 

  • On-Demand/Self-Paced Credit Courses online (Category II Credits for Maryland Social Workers): Enrollment is ongoing and attendees will have access to the training as soon as they enroll. These courses are pre-recorded and include learning activities and learning checks (quizzes) throughout the course to ensure participants have completed the required learning time and activities to earn CE Credits. Please check with your individual licensing board to determine how Pre-Recorded Online CE trainings are categorized by your board and if there is a limit to their acceptance or the number of credits you may receive. 


WE STRONGLY SUGGEST THAT TRAINING PARTICIPANTS CHECK WITH THEIR LICENSING BOARD TO ENSURE ACCEPTANCE OF CE CREDITS AND TO FAMILIARIZE YOURSELF WITH HOW YOUR BOARD CATEGORIZES AND ACCEPTS VARIOUS ONLINE CE TRAINING ACTIVITIES.

Live, Interactive, Real-Time Zoom Webinars 

Our online Zoom webinars are live, real-time and interactive – they are not pre-recorded. They take place on a specified date and time and require attendance and participation. Attendees who are registered for a Live Zoom Webinar will receive the Zoom codes and additional instructions for accessing the training 2-3 days prior to the Workshop. Training handouts are sent one day prior to the training along with another reminder with the Zoom codes on the day of the training.

 

Currently we will be using Zoom as our webinar platform. More information about using Zoom and system requirements can be found below.  Attending our webinars online should be treated just like attending an in-person training.  We expect attendees to complete a virtual sign-in sheet (instructions provided in Zoom), be present, and participate throughout the webinar, and complete a training evaluation at the conclusion of the training. Please plan your schedule accordingly for the time and date of the webinar. 

Here is the general format for our Live Zoom Webinars: 

  • Doors open on Zoom 15 minutes prior to training start time.

  • When you enter into the Zoom training you will hear music and see a welcome screen with information about completing the virtual sign-in sheet.

  • You complete the virtual sign-in sheet by using one of the three options: 1. entering a provided web address into your internet browser 2. Clicking on a link provided in the Zoom chat 3. Using a QR code provided on-screen

  • The training will begin with important announcements

  • The presenter will be introduced and will begin the course

  • Attendees must be present at their computer or device and participating throughout the entire training to earn CE Credits

  • Attendees will be asked at the conclusion of the training to complete an online evaluation form using a link or QR code similar to the virtual sign-in at the beginning. Attendees will have 15 minutes to begin or complete the evaluation and must notify a staff member during this 15 minute window if they are unable to complete the evaluation.

  • CE Certificates will be emailed within one week of the training

Any attendee experiencing technical difficulties must contact Maryland CEU Institute at info@marylandceu.com or 301-539-9355 on the day of the training to inform us about the problem and so we can assist you. If you are having technical problems and do not inform us of the issue we cannot provide any refunds or credits towards a future for any part of the workshop that you may have missed.     

Live Training Recording  

Maryland CEU Institute Reserves the right to record live trainings for use as On-Demand and/or Pre-Recorded Trainings. Attendee participation is not included in video recordings and any attendees who unmute or turn on video during the training will be edited from the training recording. Attendee questions will be shared and answered during the training using attendees first name only during Q&A sessions and may be included in final trainings recordings. If attendees wish for any questions not to be included in a video recording please email info@marylandceu.com following the training and specify the question you wish not to be included in the recording. Chat records are not used in training recordings.

Live Zoom Webinar CE Requirements 

To earn CE Credit attendees must fulfill the following:

  1. Login to the training (Zoom) on time and ensure that you first and last name are showing in Zoom (message staff if unsure or need help).

  2. Complete a separate Virtual Sign-In Sheet by training start time (link provided in Zoom).

  3. Attend training in full and participate.

  4. Complete online evaluation at conclusion (link provided in Zoom with 15 minute timeframe to complete evaluation) See Evaluation requirements above for additional information and potential credit deductions for non-completion of evaluation within 15 minute timeframe. 
     

If all of the above criteria are met your CE certificate will be emailed to you within 7 days of training completion.

Self-Paced/On-Demand Pre-Recorded Courses

Once an attendee purchases a Self-Paced/On-Demand course you will have immediate access to the online training. When the training is purchased, attendees will visit our Online Learning Academy located at https://courses.marylandceu.com/. Whenthe purchase/registration is completed they will create a login for the Online Learning Academy - attendees should remember this login information as it will need it to access the On-Demand course.

 

How to navigate and complete the Self-Paced Course: Click on the course in the Dashboard and you will enter into the training. The trainings are video-based. An intro video at the start will guide you through how the training will work. There are viewing requirements and the course is locked so that you must watch the videos in order and attendees are unable to fast forward or rewind the videos. This is to ensure that the videos are watched in full before credits can be awarded. 

Courses are broken into chapters and lessons. As you move through the course and complete each chapter you will be required to complete quizzes and receive a passing score of 80%  on each quiz in order to move onto the next chapter and ultimately complete the training.

Self-Paced/On-Demand CE Requirements

To earn CE Credit for the On-Demand courses attendees must fulfill the following:

  1. View all videos/lessons in full and in order.

  2. Complete and receive an 80% passing score on course quizzes. Quizzes may be retaken by attendees to receive a passing score.

  3. Complete online evaluation at conclusion (link provided at end of training) and receive an evaluation code after completion.

  4. Complete the final quiz at the end of the training using the evaluation code (choose the correct code from a list). This will allow you to complete the course and receive and download your CE certificate immediately.


If you require a custom certificate with license information or any additional details for your licensing board please include this information at the end of your evaluation. Your custom certificate will be emailed to you within 2 business days. If you have not received it please email our customer service team at info@marylandceu.com

Distribution of CE Certificates 

For Live Zoom Webinars your CE Certificate is emailed to you within one week after completing the training. For Self-Paced/On-Demand courses that offer CE Credits you are able to download your certificate after completing all course requirements. Please see above for additional CE credit information.

System Requirements to attend a Live Zoom Webinar

Our Live Zoom Webinars are fully interactive. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussions.

Minimum System requirements:

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)

  • A computer or device to watch AND listen to the training as well as type questions or responses into the Zoom chat function (view full list of compatible devices and supported operating systems

Strongly Recommended: 

  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

  • A webcam or HD webcam - built-in, USB plug-in, or:

  • An HD cam or HD camcorder with a video-capture card

  • Virtual camera software for use with broadcasting software like OBS or IP cameras

    • Note: For macOS, Zoom client 5.1.1 or higher is required.

 

​View the FULL LIST of compatible operating systems and system requirements.

 

Do I need a camera and/or microphone to attend a Live Zoom Webinar?

The main requirement to attend and receive credit is you must have a device where you can see and hear the presentation at all times and type questions into the chat to interact with the presenter/workshop staff.

No, you do not need a camera or microphone to participate in the webinar but it is strongly recommended to get the most out of our Live Zoom Trainings. Some trainings may offer opportunities for additional interaction with other participants and the presenters by using your camera and microphone. No matter what, please be sure you have working speakers on the device you plan to use for the webinar.

 

Additional Information

ALL OTHER CIRCUMSTANCES WHICH DO NOT FALL UNDER THESE GUIDELINES ARE HANDLED ON A CASE-BY-CASE BASIS AT THE DISCRETION OF MARYLAND CEU INSTITUTE/OPTIMAL LIFE SOLUTIONS, LLC.

By enrolling in a Live or Pre-Recorded Continuing Education workshop with the Maryland CEU Institute/Optimal Life Solutions, LLC, all registrants are agreeing to the above Terms of Service and the below Website Terms of Use.