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12-Hour Supervisor Course:
Administrative & Clinical Supervision

Live Real-Time Interactive Webinar

Studies have found that 90% of mental health clients have experienced a traumatic event in their lives. As practitioners, we realize that providing trauma-focused treatment is an important part of our work. These days, we are inundated with a variety of competing trauma-focused treatments; it can be hard to understand which approach might be best.

In this workshop, you’ll learn about trauma and its manifestations in neurobiology, emotions and behaviors. We’ll discuss the universal mechanisms for healing trauma and touch on the different trauma treatments. In addition, we’ll review the evidence base and efficacy for each treatment, helping you decide the best fit for both you and your client.

Working with trauma can be difficult, and in this workshop, we’ll discuss how to protect yourself from burnout while working with trauma. In addition, we’ll discuss common challenges that arise in the therapeutic alliance, and how to overcome them. By the end of this workshop, you will have built a strong foundation for trauma-focused treatment

This course fulfills the 12 hour training requirement for Maryland Social Workers who wish to become Board Approved Social Work Supervisors. Please visit the MD Board of Social Work Examiners website for the full requirements to become a Board Approved Supervisor.

About the Course

Sept 28 & 29, 2023


Live Real-Time Interactive Webinar


Credit Hours - Details Below

12.0 Live Interactive CE Credit Hours


$299 through Sept 1, 2023

$325 after Sept 1, 2023

$269/person for Groups 3+

Click here to register your group

Target Audience

Social Workers and applicable for other mental health professionals including licensed professional counselors, psychologists, or addiction counselors.

Course Level


Course Instructor

Pamela Love Manning, PhD, MSW, MBA & Lori James Townes, MSW

Pamela Love Manning, PhD, MSW, MBA & Lori James Townes, MSW
Pamela Love Manning, PhD, MSW, MBA & Lori James Townes, MSW

Dr. Pam Love is the owner of DP Love Enterprises LLC, a Maryland based company that offers personal/professional development training, leadership consulting, board development and coaching. In addition to studying training as part of her dissertation, she has facilitated training nationally. Pam has been an administrator of a research department and has held numerous other leadership positions. In addition to working with senior leaders and managers, Pam has worked with returning citizens and

women with a sexual trauma history. Pam has taught social work, psychology and family studies courses for a number of universities in Maryland and taught in the virtual MSW program for the University of Southern California. Pam earned her MBA from Morgan State University, an MSW and PhD from the University of Maryland SSW, and a B.S. in Psychology from Coppin State College.

Ms. Lori James-Townes is the Executive Director of the National Association of Public Defense. Lori has over 25 years of clinical practice, leadership, and management experience. She is the principal owner of Expand-NOW, a consulting firm specializing in speaker, coaching, and teaching. In the past she served as the Director of Social Work, Leadership and Program Development @ Maryland Office of Public Defender (which has more than 800 employees). She has taught courses for the University of Maryland SSW). Lori earned her master’s degree in clinical social work (University of Maryland SSW) and her B.A. in Social Work from Morgan State University. She completed all coursework in the Dr.Ph Public Health at Morgan State University.

Course Objectives

  1. Describe the role and functions of supervisors as gatekeepers to the social work profession from an administrative perspective.

  2. Summarize the importance of clear roles and boundaries in the supervisory relationship.

  3. Identify strategies for effective communication and conflict resolution when diversity (i.e. generational differences, gender, culture, etc.) negatively impacts work productivity and interpersonal relationships.

  4. Express the impact of emotional intelligence on productivity, staff retention, morale, and the organizational culture and climate.

  5. Recognize how supervision enhances the professional functioning of supervisees.

After attending this training, participants will be able to...

Course Agenda

Click below to view agenda